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    James Milford, MD

    Article

    TEAM approach reduced to wait time, improved "face" time

    TEAM approach reduced wait time, improved “face” time

    Author:
    James Milford, MD
    Michael R. Strasser, MPA
    Christine A. Sinsky, MD

    An experimental care delivery model shows how staffing and role adjustments can enrich the health care experience for patients, staff, and...

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