Kai-Ya Tsai, MSPH

Article

Patient Satisfaction and Quality of Care: A Prospective Study at Outpatient Dermatology Clinics

Author:: Sachi Patel, MD; Adam V. Sutton, MD, MBA; Joseph Thorpe, BS; Kai-Ya Tsai, MSPH; Ashley B. Crew, MD

Patient satisfaction often is used as a proxy for quality of care, with physicians evaluated and reimbursed based on patient satisfaction scores....

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Article

Improving Patient Satisfaction in Dermatology: A Prospective Study of an Urban Dermatology Clinic

Author:: Adam V. Sutton, MD, MBA; Charles N. Ellis, MD; Samantha Spragg, MD; Joe Thorpe, BA; Kai-Ya Tsai, MSPH; Sachi Patel, BS; Katharine Ozeki, MD, MS; Ashley B. Crew, MD

Improving Patient Satisfaction in Dermatology: A Prospective Study of an Urban Dermatology Clinic Patient satisfaction has become an important...

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