▸ “The Complainers.” Every practice has a few of these. They tend to see the downsides of the technology—such as the nuisance of the alarms or what they perceive as the CGM's accuracy problems—rather than its benefits. With these patients, it's important to reset their expectations, to make sure that they're doing the basics, such as blood glucose monitoring, and to remind them of the reasons they were interested in the device in the first place.
Ultimately, CGM isn't for everyone. “Patients need to be willing to do the work to make the device successful,” Ms. Sulik said.