“As I have traveled to VA facilities throughout the country,” said Secretary of Veterans Affairs Robert A. McDonald, “I have heard from many veterans about what a vital role their service animals play in their lives.” To make sure veterans and employees have “clear guidance” about what defines a service animal and where they’re allowed, the VA has revised the regulation about animals on VA property.
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Only dogs that are individually trained to perform work or tasks on behalf of someone with a disability are considered service animals. Other animals will not be allowed in VA facilities unless for express exceptions, such as animal-assisted therapy or law enforcement purposes. The regulation was revised with input from veterans, advocacy organizations, and other stakeholders.
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The VA is training frontline employees to ensure that policies at all facilities are consistent with the new regulation.
