Pediatricians across the country have gone to great lengths to protect their patients and to provide high-quality care both inside and outside the office during this unprecedented time. Nevertheless, these 3 cases illustrate the detrimental effects of COVID-19 on the delivery of pediatric health care. The first 2 cases in particular demonstrate the limitations of even close and consistent phone and televisit follow-up. Telehealth has provided a lifeline for patients and families during the pandemic, and, in most cases, has provided an excellent temporary substitution for office visits. There are, however, limitations to care without physical evaluation. Had the children in the first 2 cases been evaluated in person sooner, they may have been referred to a higher level of care more expediently. Likewise, in all 3 cases, parental reservations about exposing their children to COVID-19 through a trip to the hospital, however well-intentioned, likely played a role in the eventual severity of illness with which each child presented to the hospital.
If we are encountering children in the PED with severe illness due to delayed presentation to care, what about the children we aren’t seeing? As COVID-19 cases rise daily in the United States, we must be aware of the possibility of ED avoidance. We propose a multimodal approach to combat this dangerous phenomenon. Inpatient and ED-based pediatricians must maintain clear and open lines of communication with outpatient colleagues so that we can partner in considering which cases warrant prompt ED evaluation, even in the midst of a pandemic. All pediatricians must remind families that our hospitals remain open and ready to treat children safely. We must promote community awareness of the numerous safety precautions we take every day so that patients and families can feel comfortable seeking care at the hospital; the message of ED and hospital safety must be even more robust for caregivers of our particularly vulnerable children. As always, how we communicate with patients and their families matters. Validating and addressing concerns about COVID-19 exposure, while providing reassurance about the safety of our hospitals, could save children’s lives.
Acknowledgment: Thank you to Dr. Cynthia Mollen and Dr. Kathy Shaw for their reviews of the manuscript.
Corresponding author: Regina L. Toto, MD, Department of Pediatrics, The Children’s Hospital of Philadelphia, 3401 Civic Center Blvd., Philadelphia, PA 19104; totor@email.chop.edu.
Financial disclosures: None.
Keywords: coronavirus; pediatric; children; access to care; emergency department.