It will provide an efficient system to get messages quickly to the intended recipient, with criteria built in to ensure messages aren’t missed (such as live-agent validation for messages that aren’t picked up in a timely manner).
"I’m really excited about this," Dr. Feiten said, explaining that these "rules engine" applications are "the wave of the future."
Dr. Feiten is cofounder of MedSecure (an answering service), and cofounder and co-owner of Remedy Web Inc. (a web design and development company), but he receives no remuneration from these companies. He is on the board of directors of the Children’s Diabetes Foundation.