Orient. Let the patient know what you are doing or plan to do, and explain the use of the computer or scribe.
Information gathering. Although clinician-centric, this process should involve a two-way conversation between the clinician and patient.
Share. Use audiovisual sources (ie, your computer screen) to share information—for example, test results—with the patient.
Educate. Similarly, the computer can be a useful tool for educating the patient, as can low-tech materials like pictures and/or models.
Continue to: Debrief